18/6/2021
Havan has just launched another service to facilitate customers’ shopping experience. From now on, customers will be able to make their purchases through digital channels and receive their products within 24 hours, with Super Delivery Havan. The novelty is being tested at the main store, in Brusque (SC) and at the branch in Maringá (PR), and the objective is to expand it to the entire chain of megastores in Brazil.
Havan’s Development and Digital Manager, Eder Varela, explains that the novelty is based on the crowdshipping methodology, which is a collaborative product delivery system, whose objective is to minimize the costs involved and the delivery time. “We developed an application that will centralize drivers who will make deliveries. At this first moment, we are selecting the participants, but in the next phase we will open it to all interested parties”, he details, highlighting that among the requirements, the deliverers must have a CNPJ.
In addition to the agility and convenience of receiving the product in a few hours, the head of Last Mile at Havan, Anderson Mendes, highlights that one of the advantages of the service is the delivery price, which was set at R$14.90 for these two megastores that operate in the initial phase. “The proposal is that the rate is also competitive in the rest of Brazil, as all 160 Havan megastores are connected to the ship from store system, which turns them into stock points in the omnichannel distribution chain”, he points out.
Mendes adds that Super Delivery Havan is another service that seeks to bring convenience to customers and is allied with market trends. “Currently, customers are already shopping on the website, in the app and on Zap Havan, choosing the closest store to pick up the product, with Retira Fácil (Pick Up In Store). In addition, we provide the opportunity for delivery to be made from the closest store to the customer, which means that it takes less time. These are services that already make delivery costs cheaper or make it easier for those who want to pick up in loco”, he concludes.
Photo credit: Fernando Morini-MDDrone
